“We have been looking at chatbots for a long time but they have not met our expectations Ebbot's platform is smart and intuitive and we have only positive experiences with the partnership.”

"Since we implemented generative AI with EbbotGPT, our chatbot resolves around 75% of all cases without the need for human intervention."

"With the chatbot taking care of all the repetitive questions, our agents have more time to focus on the complex issues that need human touch."

"Ebbot came in at a crucial time, and have really helped us with the flood of customers coming to support."

"Our chatbot HjälpSam enables us to be available to guide and assist our residents around the clock."

"We clearly see that the chatbot has resulted in fewer chats in need of human interference"

"We clearly see that the chatbot has resulted in fewer chats in need of human interference"

"We really value that Ebbot has built-in safeguards to prevent AI from going off track. It gives us peace of mind knowing the customer experience stays consistent and reliable"

"I used to be skeptical about chatbots, but thanks to Ebbot’s generative AI model and the smooth integration with our backend system Vitec, the AI assistant can provide helpful and genuine support that goes beyond basic Q&A."

"At LKF, we always strive to make it easy for our customers to connect with us. Thanks to our generative AI chatbot Ludvig, we can now offer quick and friendly support whenever it’s most convenient for them."

"The implementation process was very professional! Ebbot's solution covered all of our needs, at a reasonable price without sacrificing either quality or functionality"

“We realized we were spending too much time on repeat questions. We needed something that could help us scale support without scaling costs – or stress.”

“The AI agents have given us the breathing room to be more proactive and put more energy into creating great experiences for our customers”

"Debt collection is a sensitive matter, and it’s crucial that customers get accurate and timely assistance. With our AI agent Betty, we can deliver just that – in any language, at any time"

"Our AI agent, Glenn, handles around two-thirds of all incoming chats, which of course has made a real difference in our efficiency."

“We didn’t want just another chatbot. We wanted a digital extension of our team — one that could help out during peaks, but still feel 100% Nelly”

"The AI agents have given us the breathing room to be more proactive and put more energy into creating great experiences for our customers"

“The chatbot has completely transformed how we engage with customers and manage inquiries. It has made us more available, streamlined our case handling, and allowed for more 'one-touch resolutions.”

"Ebbot is exactly what we’ve been looking for in an AI partner. Their focus on security and ability to customize solutions to our needs make them an invaluable partner in our ongoing efforts to improve the customer experience."

"Generative AI enables us to offer a more personalized & tailored customer experience."

“We needed a way to reduce the workload, but still deliver the same great service our brand is known for”

"Thanks to EbbotGPT, we can leverage Generative AI without risking our data security."